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Our Rate Shield Guarantee and Price Defender Explained
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Reassurance for our Customers
Digiquip's Rate Shield: "…the reassurance of knowing your rates will NOT increase during the term of your agreement with us…"Digiquip's Price Defender: "…be assured that you will always receive the most competitive price available in the market for a comparable service…"
Digiquip Group Ltd -
Price Shield Guarantee and Price Defender

Our Rate Shield Guarantee Explained
'Rate Shield Guarantee'

  • Our tariffs are regularly checked to ensure you are receiving the best deals possible in the marketplace.
  • Your rates will NOT increase during the term of your agreement with us.


    ' Price Defender'

  • We will match or beat the price of any competitors quote for a comparable service
  • If we are unable to match or beat the quote you may exit your minimum term agreement without penalty.
Green Minutes: A net zero carbon footprint for all calls carried across our network
Green Minutes - A net zero carbon footprint for all calls carried across our network
Ofcom approved
Ofcom Approved
Members of Ombudsman Services - Communications
Members of Ombudsman Services - Communications.
Gamma Accredited Partner
Accredited Gamma Certified Partner, certified in IP ConnectDirect.
Digiquip have also gained accreditation and official reseller certification from Draytek, Advanced Networking Solution Partners
Accreditation and official reseller certification from Draytek, Advanced Networking Solution Partners.
You can be assured our Sales and Marketing procedures comply with Ofcom's GC24 guidelines.


Meet 'DIGIT'


'Digit' has been created to launch our company. He is now a familiar face in our business and as part of our marketing and promotional campaigns. Gone are the cold days of scripted responses, we aim to get the 'friendly face' back into telecoms and give our customers a personalised service beyond that of our competitors.

Over the coming months, Digit will be promoting special offers and latest products and deals for both our existing and new customers. He is fully equipped with his Rate Shield and Price Defender to ensure you get the best possible deal and service in the current marketplace.

 
Ofcom ApprovedMembers of Ombudsman Services - Communications
Digiquip Group Ltd are committed to providing 100% customer satisfaction

View our consumer code of practice for complaint handling & dispute resolution

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