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Meet DIGIT

   

Company Information

A UK independent telecoms reseller with over 20 years telecoms experience. Based in West Sussex and built on an excellent reputation for engineering and maintenance, Digiquip offer a complete telecoms solution built specifically around the requirements of our customers. With highly trained engineering and maintenance teams, experienced in-house staff and telecoms advisors expert in their fields, we aim to deliver excellent service and quality assurance surpassing that of our competitors

Commitment to Quality and Assurance for our Clients

Ofcom Approved

Members of Otelo, the Independent Telecommunications Ombudsman



Ofcom and Ombudsman Services - It is very important to both ourselves and our customers that we are recognised by the telecoms industry regulators.

Federation of Communication Services - to further show our commitment to 'best practice' our Codes of Practice are checked and approved by FCS.
. Our Sales and Marketing procedures comply with Ofcom's GC24 guidelines.
Accreditation

Reassurance for our customersAlong with our unique 'Rate Shield Guarantee' and 'Price Defender', we work hard to give our customers the reassurance and peace of mind that their communications are in safe hands. We are highly regarded and accredited by many of our suppliers and partners
Find out more about our accreditaion and partners


Customer Testimonials

   


Referrals are important, Digiquip welcome our new customers commenting on their experience and our service. See what our customers are saying about us
.


Latest feedback received ..



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In-House Development for our Staff

Digiquip have introduced on site training for staff who are now gaining a range of nationally recognised qualifications in Customer Service, Business Administration, IT and Team Leadership. The NVQ staff training is being delivered through the Governments' Train to Gain' scheme and the courses are being provided by Babcock International Group PLC training provider.

"Training is central to our business strategy, it is a key factor in being able to deliver a high level of customer service and support. It shows our commitment to not just our client base but also our staff as it offers genuine opportunities for self development."

 
   
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Ofcom ApprovedMembers of Ombudsman Services - Communications
Digiquip Group Ltd are committed to providing 100% customer satisfaction

View our consumer code of practice for complaint handling & dispute resolution

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