Network Services 2 | Digiquip

Telecommunications Services for the Public Sector

Currently working with public sector professionals helping them create efficiency and productivity by offering cost-cutting future proof solutions for their day-to-day communications. Digiquip has recently been awarded lot 5 (IP Telephony) on the nationally available Crown Commercial Service’s (CCS) Network Services 2 framework and is keen to promote services. Understandably, for those not in the industry, it can be a minefield to understand, we look forward to working together and helping it all make sense.

Digiquip can provide so much more than just a phone system. Business continuity in the event of a disaster by instantly redirecting calls to another site or device. Answer your business calls on any device, anywhere – instant call management for smart businesses. Whether you want to use inbound call routing for business continuity or need flexibility as to where you can answer your business calls, inbound can provide an easy to use effective call routing solution. Integrate with your CRM using Phonelink – a simple to use application that fully integrates the power of your phone system onto your desktop computer. Click to dial from Outlook, screen pop your CRM system records.

DfT Id templates

EASY UC

MOBILE ACCESS

VIDEO CALLS

MESSAGING

APP INTEGRATION

RESILIENCE

The latest technology voip / pbx / hosted

Digiquip can offer the very latest telephone systems, using VoIP technology and traditional PBX to adapt to your requirements and any future growth. Reduced monthly costs in our experience, most businesses pay far more for their calls and line rental than they need to.

Unified Communications

Unified Communications is at the core of iPECS. One easy-to-use platform gives users access to voice, video, instant messaging, conference calls and visual voicemail.

Reliable and Resilient

Reliability is crucial for any services used in the public sector. iPECS UC technology delivers complete resilience through geographic redundancy and its innovative modular architecture.

Anytime & Anywhere Connectivity

With apps available on all devices, you can access the power of the iPECS Unified Communications platform anytime, wherever you are.

Integrated applications

iPECS offers a range of applications to integrate your platform with the more specialist services used across the public sector. Pay for only the integrations you need for a fully custom, cost-effective solution.

Latest technologies

The latest network technologies have traditionally not been available for use in the public sector. iPECS changes this, making use of technologies like SIP to cut costs at the same time as unlocking new functionality for your users.

Scale with your growth

The public sector has never seen flexibility like this. iPECS scales seamlessly with your organisation for easy and convenient management that has so far been missing from public sector services.

Call us for more information

Contact us for more info

Digiquip have you covered

The public sector places huge demands on communications services; reliability must be guaranteed. At the same time, no public sector has the same requirements as any other. The modular architecture iPECS is built on is designed to be tailored to each user’s unique needs. Build a strategy that meets the needs of every part of your organisation.

Expert Support

Digiquip aims to reduce your costs and improve your communications at the same time to help you benefit from the latest features. Fast efficient support teams – the dedicated technical team are on hand 24/7 as they understand the importance of keeping your phone system working. In-house engineers ensuring a smooth transition are also available for urgent call outs and maintenance work and your dedicated account manager to speak directly with for any queries and enquiries.

Public Sector Video Case Studies

 

Crown Commercial Service supports the public sector to achieve maximum commercial value when procuring common goods and services. In 2018/19, CCS helped the public sector to achieve commercial benefits worth £945m – supporting world-class public services that offer the best value for taxpayers.